The Verizon CDMA nationwide wireless cellular network shutdown is starting soon!
The Verizon® CDMA Network will be shut down permanently starting December 31st, 2022.
This will be a nationwide event which should be completed within the first week of 2023. Customers with Verizon CDMA communicators may begin to see communication failures and panel keypad faults as early as 11/21/22.
If applicable, please order a new compatible replacement LTE alarm communicator today to avoid any disruption in your alarm monitoring services.
The 5800SMOKEV is compatible with Resideo LYNX, Lyric, ProSeries or other 345 MHz panel.
Introducing the all-new Resideo 5800SMOKEV which is a 3V lithium-powered, photoelectric multi-criteria detector that has a built-in wireless transmitter capable of detecting smoke, heat, rate-of-rise and low temperature.
DIY friendly alarm companies, such as GeoArm, make it simple for the end user to add 5800SMOKEV detectors to any compatible security system, which supports 5800-Series sensors. The following control panels (e.g. VISTA®, LYNX, Lyric®, ProSeries, Qolsys IQ Panel 4, Qolsys IQ4 Hub) can accept 345 MHz wireless RF frequency sensors, including the 5800SMOKEV sensor.
The
5800SMOKEV meets UL 268 7th Edition requirements, which provides early
detection, while also reducing nuisance alarms from everyday cooking. The
5800SMOKEV has improved detection of smoke from common synthetic materials
found in many modern home furnishings, which typically burn faster and hotter.
This comprehensive detector is particularly ideal for hard-to-wire locations or where hazardous materials exist, and features a small, sleek design for locations where aesthetics are of utmost importance. The built-in sounder provides clear, audible annunciation during potential incidents and low battery conditions.
This photoelectric 3V lithium battery-powered detector protects against smoke, heat and more!
Product Features:
Minimize Nuisance Alarms: Mathematical calculations smooth out short term spikes from dust/smoke and drift compensation adjusts the detector’s sensitivity to minimize false alarms
Easy to Install: Sturdy, versatile mounting base and quick battery pull tabs allows for hassle-free installations
LED Status Indicators: Easily visible LEDs indicate power, sensor trouble, alarm and low battery status
Supports High/Low Maintenance: Monitors the smoke chamber and alerts when maintenance is needed
Quickly Check Unit Functionality: Easily accessible test button to check unit functionality
Residential and Commercial Applications: Meets both residential and commercial installation requirements
Smoke Detection: Alarms when smoke is detected
Heat Detection: Alarms when detected temperature is 135°F (57°C) or greater
Rate-of-Rise: Alarms when temperature is >104°F (40°C) @ 15°F/minute (8.33°C/minute)
Low Temperature Sensing: Senses ambient temperature and reports if temperature drops below 41°F (5°C)
Tamper Mode: Activates when the detector is removed from the mounting base or the tamper switch is closed and opened
Supervision: The detector will transmits its status every 60 to 70 minutes
The Qolsys IQ4 Hub (from Johnson Controls) all-in-one wireless 7″ touchscreen smart security system with automation has been released to the DIY security marketplace. The affordable IQ4 Hub contains a built-in Alarm.com dual-path wifi/cellular Verizon LTE communicator and either a S-Line/legacy 319.5 MHz wireless receiver, legacy 345 MHz, legacy 433 MHz or PowerG receiver and all the bells and whistles.
The IQ4 Hub also includes other key features such as; Bluetooth, Z-Wave 800-Series automation module, smash and grab reporting. It features a SmartMount system, all internal antennas and an easy on-screen installation wizard. With a built-in front speaker the IQ4 Hub allows for 85dB piezo audible siren to alert nearby individuals of an alarm initiating event. It has a dual panel and wall tamper with spring release and smash and grab reporting. Additionally, the panel has a single wake/sleep button for added user convenience.
Johnson Control’s Qolsys IQ4 Hub is simple to wall-mount in minutes and even easier to use.
The touchscreen panel also includes Live View which is the ability to view Alarm.com video cameras on the screen, and Live Answer. Live Answer give the user the ability to answer their Alarm.com video doorbell from the IQ4 Hub inside the property, such as the Alarm.com ADC-VDB770 touchless video doorbell. Live Answer will also work with Live View cameras that have voice capability, such as the Alarm.com ADC-V515 indoor security camera. With Alarm.com’s video monitoring solutions in place you can view and respond through the interactive app, and you can also see who is at the front door by just looking at the IQ4 Hub touchscreen.
The IQ4 Hub leverages the power of it’s Android 9 operating system with a QualComm Snapdragon 8 core SOM (System on a Module) processor having 16GB NAND Flash internal memory. The IQ4 Hub has an aesthetically pleasing and elegant modern user interface that keeps you connected to an entire ecosystem of smart devices, giving you complete control over your entire apartment, home or small business.
GeoArm has released the all-new M2M Services MiNi-LTE-M-AV residential burglary intrusion alarm communicator with Z-Wave automation to the DIY security market.
The M2M Services MiNi-LTE-M-AV cellular dual-SIM 5G AT&T/Verizon universal alarm communicator with Z-Wave automation for use with most existing burglary intrusion systems is available at GeoArm.
The MINI-LTE-M-AV communicator is compatible with most existing dial-capture interface burglary intrusion control panels (DSC, Honeywell and GE Interlogix NX-Series). With future-proof technology, the MINI-LTE-M-AV communicator transmits alarm signals over the AT&T/Verizon 5G LTE network to the GeoArm central monitoring station.
Likewise, the MINI-LTE-M-AV can be accessed remotely by our GeoArm professional technicians with UDL software (DLS, Compass, DL900) via the RING/TIP connections (using the MN01-RNGR module). So, have peace of mind knowing you are not alone, and this communicator allows for our remote panel programming and full upload/download remote capabilities.
Additionally, the MINI-LTE-M-AV communicator has the ability for end users to remotely control some of the interactive features using the RControl smartphone app (designed for Android/iPhone). Using the app clients can have; remote arm/disarm capabilities, real-time push and email notifications, multiple end users and devices per account, 12 months events history and basic configuration/diagnostics.
In summary, the MINI-LTE-M-AV is an inexpensive option for our DiY clients who have existing security systems and are looking to lower their business or home security bill. This new age M2M Verizon LTE (Long-Term Evolution) communicator, powered by GeoArm, brings faster speeds and greater stability that won’t break the bank.
Product Features:
Universal Panel Compatibility: Dial-Capture Interface supporting Contact ID, SIA and Pulse 4+2
Future-Proof LTE-M Technology: Dual SIM supporting both AT&T and Verizon (or any country specific networks) in the same radio
Interactive Features: Multi brand UDL and smart bus support for selected alarm panels
Forward Compatible with Smart Home: Supporting Z-Wave, Wi-Fi and LAN via the M2M Smart Hub
Alarm.com officially changed the naming of their “Geo-Services” to be called “Alarm.com Places”.
Alarm.com has relaunched their “Geo-Services” to be coined as Alarm.com Places moving forward for smart business and home security.
Starting back in the October 2021, the add-on Alarm.com Places feature was officially renamed and has been available to all GeoArm customers. By upgrading to having Alarm.com Places, the user can add and manage their geo-fenced locations from the mobile app* as well as on the website.
From the website, customers can easily create automation rules and reminders to:
Turn on lights
Open or close garage doors
Arm panels
Adjust thermostats
*Rules can be created only on the customer website.
Users can leverage this cool Alarm.com interactive feature to better control their smart devices from when they first leave to when they return back to the property. This control includes the lights, switches, thermostats, garage openers, and more!
This anomaly may cause the SIM card in the device to become locked and may lead to reports of communication failures. We have reports that certain communicators may have experienced this issue between March 19 and March 28, 2022. Additionally, devices that are set to 30-day check in that are not communicating can be confirmed with your sales representative (even if you have not yet received a communication failure message).
Devices that are set up using IP and Cellular paths may have reported a secondary path failure instead of a communications failure. Once the issue occurs with a communicator, it will not recommence communications absent you are following the procedures below.
Resideo’s AlarmNet 360 has reported communication failures as identified on the chart above.
How to determine if your device is affected?
Devices that are affected by this anomaly will show the following symptoms:
A. Locally on the device:
LEDs on the device will flash regularly at a rate of two times per second.
B. On AlarmNet 360:
Devices performed normal check in procedures (QOS) for a period leading up to March 19, 2022. Beginning on March 19 through March 28, 2022, certain units stopped communicating and reported a communication failure as identified on the chart above.
Correction procedures?
Devices that are affected by this issue must be corrected by replacing the SIM card. SIM cards will be available to order using the SKU SIMKITV beginning on April 7 as needed. Customers may also contact the GeoArm or Resideo Sales (800-645-7492) team to arrange for shipment of SIMs .
Procedures for replacing the SIMS will be included in the SIMKITV, we have also posted the procedures at this link: SIM Card Replacement
Resideo is confident that the anomaly that led to this issue is corrected and will not occur again after replacing the SIM Card.
The AlarmNet network experienced a brief 12 hours of downtime between 3/13/22 to 3/14/22.
Resideo’s AlarmNet and Total Connect 2.0 interactive app services experienced a global outage on 3/13/22 starting at approximately 9 PM ET.
Some conspiracy theorists out there thought it was a ransomware attack. Well it turns out that you can now take a deep breath, as Resideo strongly denied those claims. It seems the reason for the outage is quite embarrassingly simple, it had to do with their environmental system.
Total Connect 2.0 has now been fully restored within about 12 hours or so of it initially going down. GeoArm has confirmed at approximately 2:30 PM ET (on 3/14/22) that both Apple iOS and Android devices are now able to successfully connect again. Resideo has confirmed that Total Connect 2.0 is restored as well.
For most GeoArm customers, you do not need to do anything at all. However, we have found upon restoral for some panels, such as the LYNX Touch WiFi that they are not successfully reconnecting. If applicable, in most cases all you have to do is reboot the panel. If this does not work than go back through the WiFi settings and rejoin your network.
GeoArm and Resideo Partner with CellBounce for AT&T 3G-to-LTE Customer Conversions.
GeoArm and Resideo have partnered with CellBounce to help address the AT&T 3G Sunset on 2/22/2022. The security industry is facing a major challenge: As cellular carriers begin to retire their 3G networks, existing AT&T 3G GSM Communicators will no longer be able to connect to a carrier network. CellBounce has developed technology, specifically designed to keep Resideo AlarmNet 3G GSM devices connected beyond the current 3G sunset of 2/22/22.
The CellBounce (model number: CB34UDRES01A) provides a seamless AT&T 3G GSM to LTE connection between an existing Resideo AT&T 3G GSM Communicator and AT&T LTE network. CellBounce is simple to activate and can be installed easily by the end-user by plugging it into an electrical outlet within 25 feet of their current communicator. CellBounce eliminates the need for a truck roll / technician to visit each site to upgrade or modify the existing device. When installed CellBounce establishes a conversion of the existing Resideo AT&T 3G GSM Communicator signals on the new LTE service. Service functionality of the AT&T network is maintained with the CellBounce unit.
Product Features:
Plug-and-play 3G to LTE conversion
Keep AT&T 3G devices connected past the sunset
Designed for quick and easy end-user installation
Easy provisioning via AlarmNet 360™
No truck roll needed
Doesn’t require technicians entering homes and business
Releasing the all-new Qolsys IQ Panel 4 touchscreen alarm controller with built-in Alarm.com cellular LTE radio, Bluetooth, Front Camera, PowerG, Wi-Fi and Z-Wave Plus wireless receivers by Johnson Controls International (aka “Tyco”).
GeoArm, a pioneer in the DIY security market, has released the much anticipated Qolsys IQ Panel 4 wireless touchscreen alarm controller. This all-new control panel can be remotely controlled by the end user via the Alarm.com app, which integrates smart automation and video surveillance, for a highly customized small business and home security solution.
An elegant 7″ HD touchscreen is the focal point for the IQ Panel 4 that contains an upgraded 8-megapixel front loaded camera, with a 120° wide-angle lens, that makes use of Flex-Tilt to adjust the camera angle for peek in and alarm videos. “We are excited to be one of the first DIY alarm companies to offer the next generation of the IQ Panel in North America,” says Joe Rosenthal, President of GeoArm. Some other noteworthy IQ Panel 4 product features include; Bluetooth disarming, a built-in glass break detector, photo frame, live view/answer, and disarm photos/videos functionality.
With an improved range on every wireless radio, the IQ Panel 4 incorporates not only a Z-Wave Plus 700-Series and PowerG encrypted receiver, but also comes with either a 319.5 MHz, 345 MHz or 433 MHz legacy receiver. By having backwards legacy frequency compatibility, the user is able to salvage and re-use existing 2GIG, DSC, Honeywell Home or GE Interlogix wireless alarm sensors. “DIYers can swap out their older panel, use existing wireless sensors, and seamlessly make the upgrade to the smarter IQ4 security platform in minutes,” says Rafael Alvarez, Technology Manager of GeoArm. Much like its predecessor the IQ Panel 2 Plus, which was launched in 2018, the IQ Panel 4 has evolved into a simple do-it-yourself installation that does not require a professional.
The IQ Panel 4 is much more than just security, it is a complete smart alarm system running the fastest 8-core Qualcomm IoT processor yet. The all-in-one panel comes equipped with a fully redundant dual-path Alarm.com communicator, that is designed to send signals over Wi-Fi and/or cellular AT&T/Telus/Verizon LTE radio networks. For remote monitoring of the home or business, the IQ Panel 4 blends with the Alarm.com interactive app to offer all of its award-winning services throughout the United States and Canada.
QuadSound speakers are built into every panel for the purpose of delivering the best in audio. Better yet, user’s can also connect the panel to the IQ Base table stand subwoofer to enhance the music streaming over Bluetooth experience. By focusing on adding the most cutting-edge IoT solutions available, Qolsys and its newly manufactured IQ Panel 4 differentiates itself as the premium smart security system in 2022 and beyond.
Introducing the all new dual-path alarm communicator that supports either AT&T or Verizon Cellular LTE, Ethernet or optional Wi-Fi/Z-Wave automation control by Resideo Technologies, Inc.
GeoArm, a fast-growing, do-it-yourself brand in smart home and business security, announced today the release of the all-new Resideo LTEM-P dual-path alarm communicators.
Together, GeoArm and Resideo (formerly “Honeywell Home”) are adding more alternative technologies for switching away from the traditional overpriced alarm company. With universal compatibility, the do-it-yourselfer can easily add the newly released LTEM-P communicator into most existing security systems. Whether a consumer has a DSC PowerSeries, Honeywell Home VISTA-Series, GE Interlogix NetworX NX-Series, or other burglary intrusion control panel that supports Contact ID, this brand new Resideo communicator is a great choice for low-cost, nationwide, central station alarm monitoring services provided by GeoArm.
“We are excited to offer the new Resideo product line of LTEM-P universal communicators into our brand’s portfolio of products and services that our customers have to choose from in advance of the cellular radio sunset dates set to take place in the first quarter of 2022,” said Steve Rosenthal, General Manager of GeoArm. With the impending sunset of the cellular 3G/4G AT&T network taking effect in the month of February 2022, and the cellular 3G/4G Verizon network slated to shutdown sometime later in 2022, it was important for users to find a low-priced, cellular 5G LTE radio that offered maximum network longevity.
With an LTE Cat M1 cellular alarm communicator built into the module for use over either the AT&T or Verizon 4G/5G network, this radio was constructed for the strongest signal penetration in the most challenging of installation environments. “Because the Resideo LTEM-P comes with its own plug-in power supply and doesn’t require power directly from the panel, it is easy to install in just minutes,” said Drew Davis, Operations Manager of GeoArm. The equipment was made by Resideo for a DIY-friendly installation and only requires a screwdriver in order to land just two wires on the takeover circuit board’s dialer, keybus or ECP connector.
Having an advanced modular design, the LTEM-P was engineered to be compatible with future control panels and cellular services that have still yet to come. For customers wanting Wi-Fi and/or Z-Wave automation control, they can add the PROWIFIZW communications module at any time. Resideo offers secure web-based services that enable users to remotely monitor and control the VISTA-Series hardwired security systems. These web services enable users to monitor and control the security system using their Android or iOS smartphone, receive email notifications of system events, and receive event confirmations using the Total Connect 2.0 interactive monitoring app.
