The Resideo “Honeywell Home” Lyric Controller touchscreen panel has been discontinued. The Lyric LCP500-L and LCP500-LC new sales as of December 31, 2021 or while supplies last.
At GeoArm, we have made a decision to stop sales immediately and have already began transitioning sales to the newer Resideo ProSeries platform which serves as the Lyric’s recommended replacement.
The warranty remains the same for Lyric panels installed between now and December 31, 2021, 180 days from the date of manufacture (determined by the product date code on the product), the customer can receive a product swap or at the customer request, credit. Additionally, product returned after 180 days from the date of manufacture fall under the repair policy for the individual product returned, warranted for 24 months (2 years) from the date of manufacture, as determined by the manufacture date code located on the product.
Please let us know, if you have any questions on the ProSeries platform, and its two offerings, the PROA7 and PROA7PLUS models that along with the SiX-Series or PROSiX-Series wireless encrypted sensor portfolios and LTE communicators.
As many of you have probably experienced or heard about, there is currently a backlog of container ships in most US Ports; this backlog is causing a delay in the regular supply chain that leads security products to customers.
So you may ask yourself, how exactly has this happened? Well, there are a few reasons why supply chains have been stressed across a plethora of industries, thus resulting in product availability delays. Over the past two decades over 90% of the world’s global trade has been shipped by sea and with 70% via shipping containers. Simply stated, shipping products by sea has been the most cost effect means for sending goods abroad.
The United States has continued to increase the outsourcing of the production of goods to foreign countries, mostly for economic reasons which has resulted in a supreme reliance on importing goods, instead of producing them at home, in today’s global commerce. As well, US companies have also increasingly relied on JIT “just-in-time” inventory systems to order their goods at the last moment, rather than stocking the items on their shelfs, which has resulted in lower inventory levels.
Together with, during the past two decades the shipping business has not been too profitable, meaning little investment has been put into building new ships. To make matter worse here in the US, our railroad companies have also been cutting costs and reducing their headcounts which has created the perfect storm for the shipping logistics crisis that we find ourselves in today.
Many industries including the security industry are also experiencing a global semiconductor chip shortage too. The sudden lockdown from the coronavirus created a ripple effect, where suppliers were unable to meet the growing demands for the silicon microchips that power today’s security system electronics. The remote work from home environment along with cloud infrastructure amplified and prioritized the sales of gaming gadgets, phones and several other electronic devices. And, the remaining stock of chips left available was insufficient to catch up to the pent-up demand in a slew of industries, including the security industry.
The good news is that we anticipate both crises to come to an end soon. Shipping routes now have alternative locations, like Florida, which are offering to carry more of the load, and semiconductor manufacturer’s, like Qualcomm, have stated that they expect the chip manufacturing shortage to be resolved by the second quarter of 2022. So, if you are one of the many who are experiencing delays in receiving your parts order, you are not alone. Here at GeoArm, we are monitoring the two shipping crises described in this article on a day-to-day basis and keeping track of the out-of-stock items. So that when these parts do become available again for distribution, our customers will be first in line to receive them.
We are excited to announce our new partnership with Affirm, a leading “Buy Now, Pay Later” consumer financial provider in the United States.
Now shoppers can now finance purchases over 3, 6 or 12 months to buy their favorite security system in monthly installments on GeoArm’s website. With Affirm there are no late fees and no compounding interest of any kind. By removing the upfront costs, GeoArm and Affirm are disrupting the traditional security market by making the choice easy for DIY customers with flexible BNPL payments minus the gimmicks.
By selecting Affirm on GeoArm checkout, you can pay over time for your favorite wireless security system brands such as; 2GIG, Alarm.com, Qolsys, Resideo and more!