Welcome NextAlarm customers to the GeoArm family at last. We look forward to serving you and working as quickly as possible to re-program your accounts to our central monitoring station.
We can monitor IP alarm communicators, cellular and Dual-path alarm communications. We recommend emailing us at email@example.com photos of your alarm system as well as your alarm communicator. After we receive these photos we will analyze and contact you back very promptly.
GeoArm is known to have the least expensive no-long-term contract monitoring in the USA with rates starting at $10/month. This makes for a perfect alternative to NextAlarm monitoring services.
If you have an existing 3g/4g cellular communicator please DO NOT deactivate during this transition because if it is deactivated it will have to be replaced to receive service anyone.
For information on transferring your account please call our customer service department at 877-443-6276 option 4. We are also available by live chat on our website geoarm.com.
The GeoArm customer service staff is processing orders on a first come first serve basis and thanks you for your patience while we transition your accounts.
We hope this finds you, your families, and employees, safe and well. During these unusual and difficult times, we want you to know that GEOARM is continuing to serve you at full strength.
Our Monitoring Center will continue to operate without interruption 24/7. As an emergency response company, we are prepared for disasters. To date, our dedicated employees continue to fill orders and provide support services from our general offices. It is business as usual for our purchasing, billing, accounts receivable, and shipping departments.
In the event it should become necessary for our employees to telework from their homes for their safety, our company will continue to be available to service your needs. All employees have computer access to our business network and remote cell phone connectivity to our phone system in order to provide the services you expect. Although it would be the first time since our inception in 1984 to operate remotely, we are confident that we are equipped and ready to perform seamlessly for you.
Our call answer time may be slower than normal due to an increased volume, so let me thank you in advance for your patience. In order to ensure that your call is answered, we have extended our published business hours. Naturally, we are hoping that our need to work remotely does not occur, but if it does, we want you to have peace of mind that we are here to serve you. We wish you and your families, and employees, good health through the COVID-19 pandemic, and a quick rebound moving forward.
As you all know United Technologies announced that Interlogix after all these years is closing their doors at the end of 2019. Alarm.com a few days later sent us a confirmation email that they would still provide Alarm.com compatible communications devices for monitoring abilities. In addition, Alarm.com announced it will continue to support the product lines for dealer tech support.
This is big news for anyone who has an Interlogix such as a Concord, NX Series or Simon security system. This news confirms that the Interlogix systems life span has been extended at least up until LTE cellular modules are phased out. After LTE cellular communicators are phased out well down the line we are not sure what will happen from there or what communication modules will support the monitoring of Interlogix!
What we do know is that end-users that have Interlogix will still be able to enjoy Alarm.com monitoring services, remote app control with the alarm.com app, z-wave home automation control, Amazon Alexa / Google Home / Apple Siri voice control and Alarm.com compatible IP security camera abilities for quite some time.
Here is an example email that Alarm.com is sending to its dealer’s.
United Technologies recently announced that they are winding down their Interlogix security business in the U.S. and Canada, but they will continue to manufacture and sell through the end of the year.
Alarm.com will continue to support all Interlogix panels currently installed, as well as all new installations going forward. Our services will continue to work seamlessly on the lineup of Interlogix panels we support, now and into the future. Also, we will continue to manufacture Interlogix LTE upgrade modules.
Interlogix, which is a division of UTC Climate, Controls & Security is shutting down its businesses in the USA and Canada by the end of 2019. Interlogix Manufactures popular systems such as Concord, NX Series & Simon series systems.
What does this mean exactly? This means that after 2019 is over Interlogix will no longer manufacture any products. Security products that have already been sold to distributors will remain for sale until the stocks are depleted.
Interlogix’s tech support will remain open as long as there are products that fall under Interlogix’s warranty guidelines. Interlogix stated that their warranty extends to about 3 years. If this holds true that would mean Interlogix tech support could remain open until the end of 2022. After that point, if there are any issues that a dealer can’t solve by themselves there will be no one to turn to for support.
If anyone ever needs assistance with Interlogix security systems moving forward please make sure to contact us at 877-443-6276. We pride ourselves on being one of the top providers of tech support and monitoring services for these systems.
Below is an example of the letter Interlogix is providing to its Distributors.
Dear Valued Interlogix Customer:
Following a thorough review of our security portfolio, we have decided to wind down the Interlogix U.S. and Canada businesses in order to focus on growth opportunities in our other fire and security businesses.
While we may be winding down Interlogix, we are committed to ensuring that our dealers have the products necessary to support their business during this transition.
Interlogix expects to manufacture and sell products through the end of 2019. We will continue to provide customer service in the areas of technical support, product fulfillment, and warranty obligations as prescribed in our warranty policies. Our dealers will be able to purchase, install, register, and service our products with the complete confidence that we will stand behind you through 2020 and beyond.
We are working closely with our distributors to ensure that you have the product necessary for your customers during this transition period. Given our significant installed base, we anticipate increased demand at this time and will build and fulfill orders in the order in which they are received.
We value the relationship we have built with you over the years and will continue to communicate with you regularly throughout the wind-down process.
Interlogix it was a pleasure working with all of the products you acquired, maintained and developed over the years such as the Concord, NX Series and Simon security systems.
We’re excited to introduce the ADC-V723, our newest 1080p Outdoor Wi-Fi Camera with High Dynamic Range!
The ADC-V723 delivers enhanced capabilities based on feedback from our partners. Offered at a similar price point as the ADC-V722W, the new camera delivers outstanding performance with High Dynamic Range (HDR) for sharper image quality, improved Wi-Fi performance, a 33% wider field of view and a new industrial design with flexible mounting for easy installation.
The key features of the ADC-V723 include:
117° field of view
High Dynamic Range (HDR)
Wi-Fi (2.4 GHz or 5 GHz)
Waterproof & Dust-tight (IP66)
Rich Video Analytics for detecting people, vehicles & animals (Make sure to sign up for Alarm.com video analytics cloud storage plan)
Please Note: With the release of the ADC-V723, Alarm.com will soon discontinue the sale of the ADC-V722W. Assuming typical order quantities, this should happen late in the third quarter. We will continue to support the installation and troubleshooting of any remaining units you may have.
With all Alarm.com security cameras, end-users will need to activate an Alarm.com cloud storage Plan. By activating the Alarm.com security camera cloud storage plan end-users will be able to remotely view their cameras using their smart devices via Alarm.com application.
The Honeywell Lyric Secondary keypad (LKP500-EN) is small in size, which makes it perfect for mounting in those hard-to-fit places. The sleek and stylish product design, allows the keypad to blend into any decor. The installation of the keypad is easy with choices of either wall-mounting or optionally using a Lyric Desk stand kit (LKP500-DK) which is great if you are planning on DIY installing on tabletops, nightstands or kitchen counter. A big benefit of the Lyric Secondary Keypad is its range. Previous 5828/5828v keypads could not be placed further than 50 feet while LKP500-EN has a listed wireless range of 300ft!
The LKP500-EN is the Honeywell wireless secondary keypad that works with systems that work with SiX Series encrypted technology such as the Honeywell Lyric Controller. The Lyric Keypad takes advantage of the 2.4ghz channel which offers full 128-bit encryption to prevent intruders from jamming the RF signals. With the LKP500-EN you also get a keypad that is fully supervised. This means that the Lyric Keypad sends signals back to the alarm control panel every 60 seconds making sure it is still within range. If the Lyric Controller does not receive this signal a supervision loss signal will be sent to our professional alarm monitoring station and if you have Total Connect Services activated with AlarmClub/GeoArm you will receive text and email notifications to your smartphone.
The Lyric Keypad allows you quickly arm/disarm the Honeywell Lyric Security System as well as listen to system status updates with its built-in speaker. One of the greatest benefits of the Lyric LKP500-EN keypad is its panic button features for police, fire, and medical purposes. The Lyric Controller will allow up to 8 LKP500-EN to be programmed at any given time. We recommend adding multiple LKP500-EN wireless Lyric Keypads spread out by the most frequently entered and exited locations such as front doors, garage doors, and master bedrooms.
With the Honeywell LKP500-EN you will have access to its own settings menu where you can adjust features such as turn chime on and off, toggle exit tone/entry tone, voice volume, key level, display brightness, and backlight brightness. To access this area of Lyric Keypad settings simply press and hold select key until menu begins, use the scroll key to the settings, use the select key to choose from desired menu item, use the scroll key to toggle menu options, press select key to save your settings and press cancel at any time to exit Lyric Keypad settings menu. When firmware updates are available for this product you can upgrade the software by manually or remotely by AlarmClub/GeoArm. To upgrade the Lyric LKP500-EN software locally go to the Lyric Controller programming menu select security, tools, enter the master code by default which is 1234, advanced, upgrade sensor firmware. After performing the upgrade command, the keypad displays the upgrade status then, when done, automatically resets twice. Once the Lyric Keypad completes the reset, it will return to normal operation.
Programming the Honeywell LKP500-EN secondary keypad is accomplished through the Lyric Controller installer programming menu. To access this area of programming on the controller you must have your installer code. The Lyric Controller Installer code is 4112. Once you access the installer menu select Program. This area of the Lyric control panel programming is the same area that you would program a Honeywell SiXCT door/window contact, Honeywell SiXPIR motion sensor, Honeywell SiXGB, or a Honeywell SiXSIREN although the programming tactics would vary from device to device.
The Honeywell LKP500-EN product includes:
• Battery pack (7.2VDC) provides 24-hour backup battery power (Included)
• An external 110VAC input/9VDC output power pack and cable (Included)
The Honeywell Lyric SiXPIR is an encrypted wireless motion sensor with mounting hardware and is intended for use with the Lyric Controller and systems that support’s SiX™ series sensors. The Lyric SiXPIR can be programmed and enrolled into the Honeywell Lyric Controller in a very quickly. Once enrolled, the Lyric SiXPIR sensor cannot be used with another security system until it is removed from the current controller because of its Lyric Lock feature. Each SiXPIR has a unique MAC number located on the sticker on the unit.
The Lyric SiXPIR has a 300-foot transmission range which is around 100 feet more than the previous 5800PIR so now you can place your motion sensor in those far away extra bedrooms from the Lyric Controller. SiXPIR has moved to a 2.4ghz operating frequency which provides you with a 128 bit fully encrypted signal to prevent intruders from jamming the RF signals. The Lyric SiXPIR has expanded its detection with a 40 foot x 56-foot detection pattern which has been designed to protect every size room. The SiXPIR has front and back tamper protection, to prevent anyone from tampering with the enclosure. There are LED indicators on the motion sensor for visual sensor notifications. If you have Total Connect services activated, you can also receive text and email notification anytime this occurs.
The Lyric Motion comes with a Panasonic CR12A Lithium battery that can last for 5 years with normal use. Once the Panasonic battery that comes with the SiXPIR has died you can replace it with One 3V lithium battery. Duracell DL123 and Duracell DL123a, Panasonic CR123A, Honeywell 466.
When installing a Honeywell SiXPIR motion sensor there are a few guidelines you should follow and look at if you are troubleshooting. The Lyric Motion sensor should be installed at a mounting height of 7’6″ either wall or corner mounted and allow a clear line-of-sight to all areas protected. Do not directly face a Lyric SiXPIR towards a window as traffic, window shades, or animals outside can set the motion detector off a cause false alarms. Avoid mounting a SixPIR in close proximity to moving machinery, fluorescent lights, and heating/cooling sources. Lastly, the Lyric SiXPIR is for use with pets no greater than 80lbs. In applications with pets mount the SiXPIR sensor with the center at 7.5 feet and where pets can’t come within 6 feet by climbing on furniture, stairs, or boxes. Before your permanently install a SiXPIR make sure that you run a Go/No Go test and determine if the pet immunity will work with your circumstance.
If possible it is always recommended to have at least one Honeywell SiXPIR motion sensor but, if you can’t use this there are other great options that will help solidify your home or business security system. Try to protect all of your door/windows by using one of the Honeywell SiXCT door/window contacts in the event an intruder opens an entry point and separates the magnet from the contact causing the Lyric Controller alarm to go off. Having door/window contacts is usually the most common method of security but, what if someone breaks into your location by breaking your glass door or window? If this is the case, we always recommend backing up your Lyric SiXCT contacts with a Honeywell SiXGB. The Lyric SiXGB works by detecting all UL listed glass break frequencies and sends the signal directly to the Lyric Controller as an alarm signal. A good combination of these devices will set your house apart from other homes especially when you have AlarmClub’s Alarm Monitoring Service that comes with Signs & Stickers as a deterrent.
The Honeywell Lyric SiXSMOKE has finally been released and is available for shipping within the USA and Canada. The SiXSMOKE was announced at the same time as all of the other SiX Series sensors and where available for ordering but, these sensors were delayed for a few months. The Lyric smoke detector is compatible with the Honeywell Lyric Controller and other systems that can utilize SiX sensor. Once the SiXSMOKE is enrolled into the panel, it cannot be used with another control panel until it has been deleted first because of the Lyric Lock feature. Each Lyric smoke detector has a unique MAC number located on the sticker on the unit.
The wireless SiXSMOKE has a maximum coverage area of 50′ X 50′ and detects smoke/heat in two ways Fixed =135° F Heat Sensing and Rate-of-Rise Sensing of =15° F within 1 minute. One of the coolest features of the Lyric SiXSMOKE, when paired with a Lyric Controller is the fact that if you have more than one detector you can set up the One Go All Go feature which will activate all SiXSMOKE’s if one is triggered. You can place the Lyric SiXSMOKE within 300 feet of the alarm control panel which allows you to install in those back areas. The SiXSMOKE works on a a Direct Sequence, Spread Spectrum (DSSS), two-way radio utilizing the 2.4GHz RF band. In the 2.4GHz band, there are 16 channels available for SiX™. When the device registers with the control panel, it will automatically determine which frequency channel the panel is operating on.
When the SiXSMOKE photoelectric beam detects the presence of smoke, it will go into alarm and send the alarm signal to the Lyric Controller. The Lyric SiXSMOKE works best when you have professional alarm monitoring for your Lyric Security System. Once our central alarm monitoring station receives these signals we can dispatch the exact fire department for your area. During an alarm condition, pressing the detectors test switch will silence the piezoelectric horn for 5 minutes. When programmed in one-go-all-go mode, the detector can only be silenced from the controller. When the battery of the Lyric SiXSMOKE is no longer working you will need to replace it with One 3V lithium battery. Duracell DL123 and DL123A, Panasonic CR123A, Honeywell 466. Remove batteries for at least 10 seconds, before installing new ones.
Note: Do not mix old and new batteries, battery types or manufacturers.
The Honeywell Lyric Security System has added a whole new product line of wireless sensors called SiX Series. The SiX line includes a suite of next-generation devices that include a SiXPIR, SiXCT contact, SiXSMOKE detector, SiXGB, two-way SiXFOB and wireless SiXSIREN with LED indicator lights. SiX devices provide key advantages over the previous Honeywell 5800 devices.
The most popular and important advancement to SiX Sensors is its secure encryption. These devices send their supervised signals back to a supported control panel such as the Honeywell Lyric Controller by introducing secure 128 bit encrypted AES signals for a higher level of security. This is accomplished with direct sequence, spread spectrum DSSS, two-way radio utilizing the 2.4GHz RF band. In the 2.4GHz frequency there are 16 channels available for SiX devices and when it registers with a supported alarm control panel, it will automatically determine which frequency channel the panel is operating on. This creates a fluctuation in the reporting signals which enables the encryption.
SiX devices allow for easier DIY installations and maintenance with its easy pull battery tabs, auto enrollment, and no touch adjustment capabilities. SiX is easier to maintain with its addition of the system health check feature. This feature lets the end users monitor their devices signal strength so they know the location of the sensors is sufficient, battery life so one can prepare themselves to replace batteries before they go into a trouble condition, sensor settings to make self-adjustments to the way sensors react. All of these additions can also be remotely monitored and adjusted by Alarmclub if you are a monitored client.
Lastly, a feature called Lyric Lock has been introduced. Honeywell Lyric Lock works when a SiX device is programmed to a Lyric Controller it can only communicate with that dedicated system until it has been deprogrammed. This is one feature to be cautious about because alarm companies can remotely turn Lyric Lock on to prevent account takeovers by competitors or self-programming. AlarmClub never locks their customers out of the system programming and gives them the option to how they want sensors to be programmed with their systems.
The Honeywell LYNX Touch L5210 wireless security system is the newest system released by Honeywell Security. From factory the Honeywell L5210 comes with an 85db internal siren. Many people seem to think that is not quite loud enough to alert their neighbors. We are providing you with this DIY home and business security video to assist you with the installation of a powered external hardwired siren kit into the Honeywell LYNX Touch L5210 wireless security system.
We like to use a Honeywell 702 powered outdoor siren but, that doesn’t mean you have to do the same as their are other powered siren options out there. Look for one that also includes a strobe light such as the Amseco SSX-52-s does. The biggest thing to keep in mind when ever deciding on which powered siren to go with is that it does not exceed 1.2 amps as this is the maximum output for the power supply we are using. Some things to keep in mind while installing a powered hardwired siren to the Honeywell L5210 is you will need to run wires from the powered hardwired siren back to the external hardwired kit. Once you have completed installing the powered external siren kit tuck all of the excess beanies back into the box for clean installation.
The part number for the GeoArm powered external hardwired siren kit is SIRENKIT-OD. This kit will include 1 power transformer, 1 sensitive relay, 1 IM 1240 backup battery, a can, and optional 702 siren selection and a power supply. Follow this how to video so that you too can have a very loud Honeywell L5210 wireless security system along with a powered external hardwired alarm siren.