Geo-Services is now called “Alarm.com Places”

Alarm.com officially changed the naming of their “Geo-Services” to be called “Alarm.com Places”.

Alarm.com has relaunched their “Geo-Services” to be coined as Alarm.com Places moving forward for smart business and home security.

Starting back in the October 2021, the add-on Alarm.com Places feature was officially renamed and has been available to all GeoArm customers. By upgrading to having Alarm.com Places, the user can add and manage their geo-fenced locations from the mobile appas well as on the website.

From the website, customers can easily create automation rules and reminders to:

  • Turn on lights
  • Open or close garage doors
  • Arm panels
  • Adjust thermostats

*Rules can be created only on the customer website.

Users can leverage this cool Alarm.com interactive feature to better control their smart devices from when they first leave to when they return back to the property. This control includes the lights, switches, thermostats, garage openers, and more! 

Introducing the DSC PowerSeries Pro Touchscreen Alarm Keypads (by Johnson Controls)

GeoArm adds the DSC PowerSeries Pro Touchscreen Hardwired Keypads for professional security.

The DSC HS2TCHPRO (in white color) and HS2TCHPROBLK (in black color) hardwired alarm keypads are now available at GeoArm Security. Having an easy-to-use 7″ touchscreen, these high-tech professional alarm keypads are compatible with DSC PowerSeries Pro line of security systems.

The PowerSeries Pro touchscreen keypads com equipped with proximity support and are expandable up to 248 total zones (with built-in PowerG wireless transceiver). The touchscreen keypad is easy to install and simple to program with a user-friendly interface packaged in a low-profile white case that easily blends into any décor.

The keypad has been designed with the user and installer in mind. For the user, menu driven, intuitive screens with large buttons make programming very easy to configure desired options. For example, to access the Fire, Medical, Panic keys, users just press the EMERGENCY button on the sidebar. LED status lights on the bottom of the frame provide a quick visual check on the security system. Programming of labels is made simple through the ‘QWERTY’ keypad. The installer will also have the ability to do installer programming from virtual keypad, as well directly through the keypad.

Building from the default or optional displays, the installer can quickly configure five of the graphical icons from over 10 options, depending on the user’s needs. With up to 32 partitions available, the keypad offers the benefits of a multi-partition control panel without changing the control panel and lets each partition zone act independently from the rest of the system.

The display can be easily customized for the user. For example if the user doesn’t want to see partitions but wants to turn the chimes on and off, simply hide/display the appropriate icons. The clutter-free home screen can be easily modified later by the installer through password-protected setting menus.

The background of the home screen can be easily customized by the installer to display company logos, contact information, pictures, etc. The integrated digital picture frame gives homeowners the flexibility to display photos as a single photo or a timed slideshow or default background screen. Just insert an updated standard SD card into the SD slot and follow the onscreen prompts, similar to other “off-the-shelf” digital picture frames.

Product Features:

  • PowerG robust industry leading commercial grade wireless technology
  • Available in White or Black Color Case
  • PowerG robust industry leading commercial grade wireless technology
  • Intuitive menu-driven interface for the user
  • Responsive, high-resolution 7″ (177.8 mm) full color touchscreen
  • Customizable home screen allows user to select most commonly used commands
  • Up to 32 keypads per system
  • Up to 32 partitions
  • Connects to control panel via 4-wire Keybus
  • Ready (Green LED), Armed (Red LED), Trouble (Yellow LED), AC (Green LED), HOME (White LED)
  • Wall mount tamper
  • Four programmable function keys
  • Built-in and easy-to-update digital picture frame using integrated
  • SD card slot
  • Clean, low-profile case in white color blends into any décor
  • Quick-view LED status indicators (Ready, Armed, Trouble and AC Power)
  • Authorized users can easily customize home screen to display commonly used icons
  • Input/Output terminal saves time and allows install flexibility
  • Convenient authentication and better security with mini prox tags
  • Optional Dual level of security with using both code and prox tag authentication
  • Backed by DSC’s 1-year limited manufacturer’s warranty

AlarmNet and Total Connect 2.0 Global Outage has been fully restored!

The AlarmNet network experienced a brief 12 hours of downtime between 3/13/22 to 3/14/22.

Resideo’s AlarmNet and Total Connect 2.0 interactive app services experienced a global outage on 3/13/22 starting at approximately 9 PM ET.

Some conspiracy theorists out there thought it was a ransomware attack. Well it turns out that you can now take a deep breath, as Resideo strongly denied those claims. It seems the reason for the outage is quite embarrassingly simple, it had to do with their environmental system.

Total Connect 2.0 has now been fully restored within about 12 hours or so of it initially going down. GeoArm has confirmed at approximately 2:30 PM ET (on 3/14/22) that both Apple iOS and Android devices are now able to successfully connect again. Resideo has confirmed that Total Connect 2.0 is restored as well.

For most GeoArm customers, you do not need to do anything at all. However, we have found upon restoral for some panels, such as the LYNX Touch WiFi that they are not successfully reconnecting. If applicable, in most cases all you have to do is reboot the panel. If this does not work than go back through the WiFi settings and rejoin your network.

GeoArm and Resideo Partner with CellBounce

GeoArm and Resideo Partner with CellBounce for AT&T 3G-to-LTE Customer Conversions.

GeoArm and Resideo have partnered with CellBounce to help address the AT&T 3G Sunset on 2/22/2022. The security industry is facing a major challenge: As cellular carriers begin to retire their 3G networks, existing AT&T 3G GSM Communicators will no longer be able to connect to a carrier network. CellBounce has developed technology, specifically designed to keep Resideo AlarmNet 3G GSM devices connected beyond the current 3G sunset of 2/22/22.

The CellBounce (model number: CB34UDRES01A) provides a seamless AT&T 3G GSM to LTE connection between an existing Resideo AT&T 3G GSM Communicator and AT&T LTE network. CellBounce is simple to activate and can be installed easily by the end-user by plugging it into an electrical outlet within 25 feet of their current communicator. CellBounce eliminates the need for a truck roll / technician to visit each site to upgrade or modify the existing device. When installed CellBounce establishes a conversion of the existing Resideo AT&T 3G GSM Communicator signals on the new LTE service. Service functionality of the AT&T network is maintained with the CellBounce unit.

Product Features:

  • Plug-and-play 3G to LTE conversion
  • Keep AT&T 3G devices connected past the sunset
  • Designed for quick and easy end-user installation
  • Easy provisioning via AlarmNet 360™
  • No truck roll needed
  • Doesn’t require technicians entering homes and business
  • AT&T only
  • US only
  • Compatible with Existing Communicators ; GSMV4G, IGSMV4G, Vista-21iP4G, 3GL/4GL, GSMVLP5-4G, LCP500-L, GSMX4G, GSMVLP4G

GeoArm releases the Resideo IPCAM-WOC2 Outdoor Security Camera

The all-new Resideo iPCAM-WOC2 Total Connect HD Outdoor Camera is available for purchase!

The Resideo iPCAM-WOC2 is the next generation of outdoor video surveillance cameras that allows end-users to capture crisp, clear video of events and activities using the Honeywell Total Connect 2.0 app. The iPCAM-WIC2 camera is ideal for monitoring your home, business or public facilities.

For outdoor applications, the new iPCAM-WOC2 offers up to 1080p at 30 frames per second, wide angle view and up to four detection zones. With the simple QR code-based setup, the iPCAM-WOC2 camera is faster and easier to install to the wireless network or access point. Wireless communications utilizes the 802.11b/g, and a Bluetooth capable device will be required for setup. The iPCAM-WOC2 includes the power supply, power supply adapter, microSD Card, quick installation guide and mounting kit.

Color video can be monitored through your Mobile App and Total Connect remote services account. Up to 8 cameras can be used per location. Add to existing Legacy Cameras for support of up to 14 cameras per location. If using less than 8 new generation cameras, you may not increase the number of legacy cameras. The same goes for a legacy camera, if the less than 6 is being used, additional New generation cameras may not be increased.

The built-in SD card ensures backup storage in the event of an internet outage and offers the option for 7-day or 30-day video storage. Night vision for low-light environments, digital zoom capabilities and flexible mounting options provide peace of mind.

Please take note, the Resideo iPCAM-WOC2 security camera is not visible on the Lynx or Lyric touchscreen control panels, and is only visible utilizing the Total Connect 2.0 app.

Product Features:

  • Integrate with success – Works with proven winner Honeywell Total Connect Remote Services and Lyric and ProSeries security and home control systems.
  • Fast and easy installation – QR code installation with compact hardware and multiple mounting options – ceiling or tabletop.
  • Expansive memory – Cloud Video Storage – 7 day or 30 day per 8 cameras, per location, per month**. Local Storage – up to 64 GB, 8 GB included. (Provides backup storage in the event of Internet outage.)
  • Stay connected – Enhanced Wi-Fi® connectivity and range with 802.11n.
  • See near and far, light or dark – Wide angle views and sharper night vision with up to 1080p HD resolution.

GeoArm Adds the Qolsys IQ Panel 4 Wireless Security System Kits

Releasing the all-new Qolsys IQ Panel 4 touchscreen alarm controller with built-in Alarm.com cellular LTE radio, Bluetooth, Front Camera, PowerG, Wi-Fi and Z-Wave Plus wireless receivers by Johnson Controls International (aka “Tyco”).

GeoArm, a pioneer in the DIY security market, has released the much anticipated Qolsys IQ Panel 4 wireless touchscreen alarm controller. This all-new control panel can be remotely controlled by the end user via the Alarm.com app, which integrates smart automation and video surveillance, for a highly customized small business and home security solution.

An elegant 7″ HD touchscreen is the focal point for the IQ Panel 4 that contains an upgraded 8-megapixel front loaded camera, with a 120° wide-angle lens, that makes use of Flex-Tilt to adjust the camera angle for peek in and alarm videos. “We are excited to be one of the first DIY alarm companies to offer the next generation of the IQ Panel in North America,” says Joe Rosenthal, President of GeoArm. Some other noteworthy IQ Panel 4 product features include; Bluetooth disarming, a built-in glass break detector, photo frame, live view/answer, and disarm photos/videos functionality. 

With an improved range on every wireless radio, the IQ Panel 4 incorporates not only a Z-Wave Plus 700-Series and PowerG encrypted receiver, but also comes with either a 319.5 MHz, 345 MHz or 433 MHz legacy receiver. By having backwards legacy frequency compatibility, the user is able to salvage and re-use existing 2GIG, DSC, Honeywell Home or GE Interlogix wireless alarm sensors. “DIYers can swap out their older panel, use existing wireless sensors, and seamlessly make the upgrade to the smarter IQ4 security platform in minutes,” says Rafael Alvarez, Technology Manager of GeoArm. Much like its predecessor the IQ Panel 2 Plus, which was launched in 2018, the IQ Panel 4 has evolved into a simple do-it-yourself installation that does not require a professional.

The IQ Panel 4 is much more than just security, it is a complete smart alarm system running the fastest 8-core Qualcomm IoT processor yet. The all-in-one panel comes equipped with a fully redundant dual-path Alarm.com communicator, that is designed to send signals over Wi-Fi and/or cellular AT&T/Telus/Verizon LTE radio networks. For remote monitoring of the home or business, the IQ Panel 4 blends with the Alarm.com interactive app to offer all of its award-winning services throughout the United States and Canada.

QuadSound speakers are built into every panel for the purpose of delivering the best in audio. Better yet, user’s can also connect the panel to the IQ Base table stand subwoofer to enhance the music streaming over Bluetooth experience. By focusing on adding the most cutting-edge IoT solutions available, Qolsys and its newly manufactured IQ Panel 4 differentiates itself as the premium smart security system in 2022 and beyond.

Honeywell Lyric Controller Panel Discontinuation Notice

The Lyric Controller wireless touchscreen panel will be officially discontinued on 12/31/21.

The Resideo “Honeywell Home” Lyric Controller touchscreen panel has been discontinued. The Lyric LCP500-L and LCP500-LC new sales as of December 31, 2021 or while supplies last.

At GeoArm, we have made a decision to stop sales immediately and have already began transitioning sales to the newer Resideo ProSeries platform which serves as the Lyric’s recommended replacement.

The warranty remains the same for Lyric panels installed between now and December 31, 2021, 180 days from the date of manufacture (determined by the product date code on the product), the customer can receive a product swap or at the customer request, credit. Additionally, product returned after 180 days from the date of manufacture fall under the repair policy for the individual product returned, warranted for 24 months (2 years) from the date of manufacture, as determined by the manufacture date code located on the product.

Please let us know, if you have any questions on the ProSeries platform, and its two offerings, the PROA7 and PROA7PLUS models that along with the SiX-Series or PROSiX-Series wireless encrypted sensor portfolios and LTE communicators.

GeoArm Expands With Resideo’s Innovative LTEM-P Alarm Communicator

Introducing the all new dual-path alarm communicator that supports either AT&T or Verizon Cellular LTE, Ethernet or optional Wi-Fi/Z-Wave automation control by Resideo Technologies, Inc.

GeoArm, a fast-growing, do-it-yourself brand in smart home and business security, announced today the release of the all-new Resideo LTEM-P dual-path alarm communicators. 

Together, GeoArm and Resideo (formerly “Honeywell Home”) are adding more alternative technologies for switching away from the traditional overpriced alarm company. With universal compatibility, the do-it-yourselfer can easily add the newly released LTEM-P communicator into most existing security systems. Whether a consumer has a DSC PowerSeries, Honeywell Home VISTA-Series, GE Interlogix NetworX NX-Series, or other burglary intrusion control panel that supports Contact ID, this brand new Resideo communicator is a great choice for low-cost, nationwide, central station alarm monitoring services provided by GeoArm.

“We are excited to offer the new Resideo product line of LTEM-P universal communicators into our brand’s portfolio of products and services that our customers have to choose from in advance of the cellular radio sunset dates set to take place in the first quarter of 2022,” said Steve Rosenthal, General Manager of GeoArm. With the impending sunset of the cellular 3G/4G AT&T network taking effect in the month of February 2022, and the cellular 3G/4G Verizon network slated to shutdown sometime later in 2022, it was important for users to find a low-priced, cellular 5G LTE radio that offered maximum network longevity.

With an LTE Cat M1 cellular alarm communicator built into the module for use over either the AT&T or Verizon 4G/5G network, this radio was constructed for the strongest signal penetration in the most challenging of installation environments. “Because the Resideo LTEM-P comes with its own plug-in power supply and doesn’t require power directly from the panel, it is easy to install in just minutes,” said Drew Davis, Operations Manager of GeoArm. The equipment was made by Resideo for a DIY-friendly installation and only requires a screwdriver in order to land just two wires on the takeover circuit board’s dialer, keybus or ECP connector.

Having an advanced modular design, the LTEM-P was engineered to be compatible with future control panels and cellular services that have still yet to come. For customers wanting Wi-Fi and/or Z-Wave automation control, they can add the PROWIFIZW communications module at any time. Resideo offers secure web-based services that enable users to remotely monitor and control the VISTA-Series hardwired security systems. These web services enable users to monitor and control the security system using their Android or iOS smartphone, receive email notifications of system events, and receive event confirmations using the Total Connect 2.0 interactive monitoring app.

GeoArm and M2M Team Up for Low-Cost Alarm Monitoring for Customers

GeoArm and M2M partner for discount PRO and DIY alarm monitoring services.

GeoArm, a leading provider of no-term contract security, automation and smart home solutions serving residential and business customers in the United States, today announced the addition of M2M products and services to its website offerings.

Together, GeoArm and M2M are paving the path to switch away from the traditional overpriced alarm company. With universal compatibility, the do-it-yourselfer can easily add the M2M alarm communicator into most commercial fire alarm and burglary intrusion panels already installed in existing homes and businesses. Whether a consumer has a DSC PowerSeries, Honeywell Home VISTA-Series, GE Interlogix NetworX NX-Series or other takeover control panel that supports Contact ID, SIA and Pulse 4+2, the M2M line of alarm communicators are a great choice for low-cost nationwide alarm monitoring.

“We are thrilled to add M2M solutions into our brand’s portfolio of products and services that our customers have to choose from in advance of the cellular radio sunset dates set to take place in the first quarter of 2022,” said Joe Rosenthal, President and CEO of GeoArm. With the impending sunset of cellular 3G/4G AT&T network beginning first in the month of February 2022, and the cellular 3G/4G Verizon network slated to shutdown later next year in Dec. 31, 2022, it was important for users to find a low-priced, future proof, cellular 5G LTE module that offered maximum network longevity.

The M2M product line of alarm communicators can be installed in a matter of minutes by simply landing just two-wires on the circuit board and anyone can do it. “Because these alarm communicators are low-voltage and run off the control panel’s battery, there is absolutely no need to hire an expensive professional to get them hooked up,” said Rafael Alvarez, Technical Manager of GeoArm. Just sit back and watch the appropriate how to installation video found on GeoArm’s YouTube page, that illustrates the steps to follow that will make the M2M communicator setup a breeze.

Best of all the M2M’s RControl app gives GeoArm customers the ability to interact with their compatible burglar intrusion panel for no additional monthly charge. The end user can remotely download the RControl app on any Android or iOS device to arm/disarm the security system in “away mode” when they are not home during the day, and also have the ability to arm it in “stay mode” when they are home at night. The app allows for real-time push and email notifications for multiple end users and devices per account so that all family members and business managers are on guard. Also, there is an admin portal that allows for 24/7 device management and real-time status monitoring of all accounts with 12 months of event history stored for use at a later time. To ensure the M2M communicator works when it matters most, the modules are designed with supervised connectivity that includes polling in 10 minute intervals for exceptional reliability.

Once installed into an existing compatible alarm system, the M2M communicator will transmit alarm systems data to either GeoArm’s central station and/or directly to the end user in the event of an alarm initiating event. With both do-it-yourself and professionally trained operator alarm monitoring services offered by GeoArm starting at $8 a month for burglary intrusion security systems, and $30 a month for commercial fire alarm systems, homes and businesses can finally lower that costly alarm bill and start enjoying the monthly savings.

Alarm.com Touchless Silver and Bronze Video Doorbells are now available!

The all-new Alarm.com WiFi 1080p touchless video doorbell camera is now available in two more additional aesthetically pleasing colors (silver and bronze finish) at GeoArm Security.

The Alarm.com touchless doorbell contains a built-in integrated camera, PIR motion sensor, digital microphone and speaker. It is the next-generation video doorbell camera and the latest installment in the Design Studio Series product line, has an expansive 150° vertical Field of View (FOV), allowing you to monitor the entire doorway area. With Two-Way Audio and a full portrait viewing in the app, the doorbell makes it easier than ever to see and speak with visitors.

Plus, this Alarm.com video doorbell uses video analytics to minimize false-positive motion detection and to enable rapid detection of people, so you receive alerts even if visitors don’t ring the bell. With the doorbell installed our do-it-yourselfer’s will always know who is at the front door of their home. It enables homeowners the ability to answer the door and speak to visitors via two-way audio, right from the Alarm.com interactive monitoring app.

Please note, the Customer app must be version 4.14+ to view video from the Alarm.com touchless video doorbell. An Apple or Android device is required for use of the Alarm.com app. The AC or DC transformer or doorbell chime does not come included and needs to purchased separately.

The original Alarm.com ADC-VDB770 touchless video doorbell in a white color finish by GeoArm.

Product Features:

  • Available in White Color Finish (ADC-VDB770)
  • Available in Silver Color Finish (ADC-VDB770-S)
  • Available in Bronze Color Finish (ADC-VDB770-BZ)
  • Expansive FOV (150° V, 115° H)
  • Full HD (1440 x 1920) video resolution
  • High dynamic range (HDR)
  • IR night vision
  • Video Analytics on the edge for faster, more relevant alerts
  • Live video and saved clip viewing
  • Two-Way Audio through the mobile app
  • Battery heater for low-temperature operation
  • 2×2 antenna for improved Wi-Fi range
  • Compatible with existing doorbell transformers (requires 16-30 VAC, 10 VA)
  • Compatible with mechanical and digital chimes