AT&T Sunset: AT&T plans to end service on its 3G wireless networks in February 2022. Any existing 3G/4G communicators that are currently registered are expected to communicate and be supported by AlarmNet through February 2022 under Resideo’s agreement with AT&T. If you cancel a registered/billable 3G/4G account on or after June 26, 2019, you cannot reactivate the 3G/4G communicator.
LTE Radio portfolio: Resideo (aka “Honeywell Home“) has expanded its communicator portfolio to include LTE radios, which provides a transition to new cellular technology, and offers maximum network longevity.
Order Your Compatible Resideo LTE Radio from GeoArm Today!
If you are currently a monitored NextAlarm customer with IP service and wish to continue alarm monitoring services we recommend going with the M2M wireless alarm communicator as an alternative as it will be hosted on either the AT&T, Verizon or T-Mobile LTE cellular towers.
The M2M alarm communicator itself is only around $70 and holds a no-term contract monthly alarm monitoring rate of $13/month. With the M2M wireless alarm communicator, GeoArm can apply this to just about any alarm system that has been used with NextAlarm.
Cellular alarm communicators are a much more reliable means of communicating alarm signals from your alarm system back to the central alarm monitoring station.
The reason why is if an intruder before breaking in cuts your power meter box or internet lines, your alarm system will still be able to transmit signals to the receivers unlike the internet “aka IP” communications.
The M2M wireless alarm communicator is amazing for anyone looking to have very inexpensive alarm monitoring services for both home and business security.
It has come to our attention from callers that after many years of providing alarm monitoring service via the internet, NextAlarm will be canceling this service.
The last day they will provide alarm signal delivery via the internet will be June 30, 2020. They also stated that if you have pre-paid for service that extends past June 30, 2020, NextAlarm must be notified by May 29, 2020, and they will arrange for a refund of any months after June 2020.
NextAlarm in their email to customers didn’t clearly state their intentions with current cellular-based customers, but have no fear because GeoArm is here.
If you have any questions feel free to contact us.
Welcome NextAlarm customers to the GeoArm family at last. We look forward to serving you and working as quickly as possible to re-program your accounts to our central monitoring station.
We can monitor IP alarm communicators, cellular and Dual-path alarm communications. We recommend emailing us at email@example.com photos of your alarm system as well as your alarm communicator. After we receive these photos we will analyze them and contact you back very promptly.
GeoArm is known to have the least expensive no-long-term contract monitoring in the USA with rates starting at $10/month. This makes for a perfect alternative to NextAlarm monitoring services.
If you have an existing 3g/4g cellular communicator please DO NOT deactivate during this transition because if it is deactivated it will have to be replaced to receive service anyone.
For information on transferring your account please call our customer service department at 877-443-6276 option 4. We are also available by live chat on our website geoarm.com.
The GeoArm customer service staff is processing orders on a first come first serve basis and thanks you for your patience while we transition your accounts.
We hope this finds you, your families, and employees, safe and well. During these unusual and difficult times, we want you to know that GeoArm is continuing to serve you at full strength.
Our Monitoring Center will continue to operate without interruption 24/7. As an emergency response company, we are prepared for disasters. To date, our dedicated employees continue to fill orders and provide support services from our general offices. It is business as usual for our purchasing, billing, accounts receivable, and shipping departments.
In the event it should become necessary for our employees to telework from their homes for their safety, our company will continue to be available to service your needs. All employees have computer access to our business network and remote cell phone connectivity to our phone system in order to provide the services you expect. Although it would be the first time since our inception in 2008 to operate remotely, we are confident that we are equipped and ready to perform seamlessly for you.
Our call answer time may be slower than normal due to an increased volume, so let me thank you in advance for your patience. In order to ensure that your call is answered, we have extended our published business hours. Naturally, we are hoping that our need to work remotely does not occur, but if it does, we want you to have peace of mind that we are here to serve you. We wish you and your families, and employees, good health through the COVID-19 pandemic, and a quick rebound moving forward.
As you all know United Technologies announced that Interlogix after all these years is closing their doors at the end of 2019. Alarm.com a few days later sent us a confirmation email that they would still provide Alarm.com compatible communications devices for monitoring abilities. In addition, Alarm.com announced it will continue to support the product lines for dealer tech support.
This is big news for anyone who has an Interlogix such as a Concord, NX Series or Simon security system. This news confirms that the Interlogix systems life span has been extended at least up until LTE cellular modules are phased out. After LTE cellular communicators are phased out well down the line we are not sure what will happen from there or what communication modules will support the monitoring of Interlogix!
What we do know is that end-users that have Interlogix will still be able to enjoy Alarm.com monitoring services, remote app control with the Alarm.com interactive app, Z-Wave home automation control, Amazon Alexa / Google Home / Apple Siri voice control and Alarm.com compatible IP security camera abilities for quite some time.
Here is an example email that Alarm.com is sending to its dealer’s.
United Technologies recently announced that they are winding down their Interlogix security business in the U.S. and Canada, but they will continue to manufacture and sell through the end of the year.
Alarm.com will continue to support all Interlogix panels currently installed, as well as all new installations going forward. Our services will continue to work seamlessly on the lineup of Interlogix panels we support, now and into the future. Also, we will continue to manufacture Interlogix LTE upgrade modules.