We hope this finds you, your families, and employees, safe and well. During these unusual and difficult times, we want you to know that GEOARM is continuing to serve you at full strength.
Our Monitoring Center will continue to operate without interruption 24/7. As an emergency response company, we are prepared for disasters. To date, our dedicated employees continue to fill orders and provide support services from our general offices. It is business as usual for our purchasing, billing, accounts receivable, and shipping departments.
In the event it should become necessary for our employees to telework from their homes for their safety, our company will continue to be available to service your needs. All employees have computer access to our business network and remote cell phone connectivity to our phone system in order to provide the services you expect. Although it would be the first time since our inception in 1984 to operate remotely, we are confident that we are equipped and ready to perform seamlessly for you.
Our call answer time may be slower than normal due to an increased volume, so let me thank you in advance for your patience. In order to ensure that your call is answered, we have extended our published business hours. Naturally, we are hoping that our need to work remotely does not occur, but if it does, we want you to have peace of mind that we are here to serve you. We wish you and your families, and employees, good health through the COVID-19 pandemic, and a quick rebound moving forward.