Alula’s CAM-OD-JS1-Al Outdoor Security Camera

Alula CAM-OD-JS1-Al outdoor security cameras has been released by GeoArm Security!

The all-new Alula CAM-OD-JS1-Al is an 1080p HD outdoor bullet security camera has been released at GeoArm.

The CAM-OD-JS1-Al outdoor camera is designed to be used in conjunction with the Connect+ control panel or BAT-CONNECT universal tri-path alarm communicator. Expand your business or home security perimeter with Alula’s Outdoor PoE/WiFi Bullet Camera.

Featuring motion detection and 40 feet of night vision, the Outdoor Bullet Camera provides real-time viewing and recorded clips. Plus with Alula’s Smart Security app you can set up notifications that will alert you when suspicious motion activity is detected. The Outdoor Bullet can be used as a stand alone video surveillance system or as part of a more holistic security and automation system when paired with Alula’s Connect+ panel or BAT-CONNECT communicator.

Product Features:

  • 1080p HD video
  • 492 foot range
  • Motion detection
  • Supports 2.4GHz WiFi
  • 110° field of view
  • 40 foot night vision
  • Black exterior
  • IP66 weatherproof
  • 2MP image sensor
  • Micro SD card
  • Compatible with Alula Connect+ panel (RE6100-XX-X), Alula’s BAT-CONNECT-A/BAT-CONNECT-V universal alarm communicators

Alarm.com Pro Series CSVR’s are Now Available

Alarm.com Pro Series CSVR’s are now available for the commercial business security market.

GeoArm Security releases the All-New Alarm.com Pro Series Commercial Stream Video Recorders (“CSVR’s”) for commercial-grade business security.

The Alarm.com Pro Series CSVR gives your customers the convenience of 24/7 local recording with cloud-connected accessibility, allowing them to review and export footage from anywhere. Plus, its built-in PoE options make it easier for you to install while lowering equipment and wiring costs.

Product Features:

  • Support for up to 16 cameras
  • 4MP camera recording
  • Built-in PoE options
  • 24/7 Smart View timeline
  • Support for up to 32TB (2x16TB) of total storage
  • Compliant with Section 889 of the NDAA

The 8 Alarm.com CSVR Model Number’s:
ADC-CSVR2000P-1X2TB
ADC-CSVR2000P-2X3TB
ADC-CSVR2008P-1X3TB
ADC-CSVR2008P-1X6TB
ADC-CSVR2008P-1X12TB
ADC-CSVR2016P-1X6TB
ADC-CSVR2016P-1X12TB
ADC-CSVR2016P-2X12TB

Introducing the DSC PowerSeries Pro Touchscreen Alarm Keypads (by Johnson Controls)

GeoArm adds the DSC PowerSeries Pro Touchscreen Hardwired Keypads for professional security.

The DSC HS2TCHPRO (in white color) and HS2TCHPROBLK (in black color) hardwired alarm keypads are now available at GeoArm Security. Having an easy-to-use 7″ touchscreen, these high-tech professional alarm keypads are compatible with DSC PowerSeries Pro line of security systems.

The PowerSeries Pro touchscreen keypads com equipped with proximity support and are expandable up to 248 total zones (with built-in PowerG wireless transceiver). The touchscreen keypad is easy to install and simple to program with a user-friendly interface packaged in a low-profile white case that easily blends into any décor.

The keypad has been designed with the user and installer in mind. For the user, menu driven, intuitive screens with large buttons make programming very easy to configure desired options. For example, to access the Fire, Medical, Panic keys, users just press the EMERGENCY button on the sidebar. LED status lights on the bottom of the frame provide a quick visual check on the security system. Programming of labels is made simple through the ‘QWERTY’ keypad. The installer will also have the ability to do installer programming from virtual keypad, as well directly through the keypad.

Building from the default or optional displays, the installer can quickly configure five of the graphical icons from over 10 options, depending on the user’s needs. With up to 32 partitions available, the keypad offers the benefits of a multi-partition control panel without changing the control panel and lets each partition zone act independently from the rest of the system.

The display can be easily customized for the user. For example if the user doesn’t want to see partitions but wants to turn the chimes on and off, simply hide/display the appropriate icons. The clutter-free home screen can be easily modified later by the installer through password-protected setting menus.

The background of the home screen can be easily customized by the installer to display company logos, contact information, pictures, etc. The integrated digital picture frame gives homeowners the flexibility to display photos as a single photo or a timed slideshow or default background screen. Just insert an updated standard SD card into the SD slot and follow the onscreen prompts, similar to other “off-the-shelf” digital picture frames.

Product Features:

  • PowerG robust industry leading commercial grade wireless technology
  • Available in White or Black Color Case
  • PowerG robust industry leading commercial grade wireless technology
  • Intuitive menu-driven interface for the user
  • Responsive, high-resolution 7″ (177.8 mm) full color touchscreen
  • Customizable home screen allows user to select most commonly used commands
  • Up to 32 keypads per system
  • Up to 32 partitions
  • Connects to control panel via 4-wire Keybus
  • Ready (Green LED), Armed (Red LED), Trouble (Yellow LED), AC (Green LED), HOME (White LED)
  • Wall mount tamper
  • Four programmable function keys
  • Built-in and easy-to-update digital picture frame using integrated
  • SD card slot
  • Clean, low-profile case in white color blends into any décor
  • Quick-view LED status indicators (Ready, Armed, Trouble and AC Power)
  • Authorized users can easily customize home screen to display commonly used icons
  • Input/Output terminal saves time and allows install flexibility
  • Convenient authentication and better security with mini prox tags
  • Optional Dual level of security with using both code and prox tag authentication
  • Backed by DSC’s 1-year limited manufacturer’s warranty

Resideo Communication Failure Update – LTE-CFV, HWF2V-COM, LTE-IV, LTE-L3V, VISTA-21IPLTE

Resideo has discovered an anomaly that can lead to a communication failure in the following communicators: LTE-CFV, HWF2V-COM, LTE-IV, LTE-L3V, Vista-21IPLTE

This anomaly may cause the SIM card in the device to become locked and may lead to reports of communication failures. We have reports that certain communicators may have experienced this issue between March 19 and March 28, 2022.  Additionally, devices that are set to 30-day check in that are not communicating can be confirmed with your sales representative (even if you have not yet received a communication failure message). 

Devices that are set up using IP and Cellular paths may have reported a secondary path failure instead of a communications failure.  Once the issue occurs with a communicator, it will not recommence communications absent you are following the procedures below.

Resideo’s AlarmNet 360 has reported communication failures as identified on the chart above.

How to determine if your device is affected?

Devices that are affected by this anomaly will show the following symptoms:

A. Locally on the device:

LEDs on the device will flash regularly at a rate of two times per second.

B. On AlarmNet 360:

Devices performed normal check in procedures (QOS) for a period leading up to March 19, 2022.  Beginning on March 19 through March 28, 2022, certain units stopped communicating and reported a communication failure as identified on the chart above. 

Correction procedures?

Devices that are affected by this issue must be corrected by replacing the SIM card.  SIM cards will be available to order using the SKU SIMKITV beginning on April 7 as needed.  Customers may also contact the GeoArm or Resideo Sales (800-645-7492) team to arrange for shipment of SIMs .

Procedures for replacing the SIMS will be included in the SIMKITV, we have also posted the procedures at this link: SIM Card Replacement

Resideo is confident that the anomaly that led to this issue is corrected and will not occur again after replacing the SIM Card.

AlarmNet and Total Connect 2.0 Global Outage has been fully restored!

The AlarmNet network experienced a brief 12 hours of downtime between 3/13/22 to 3/14/22.

Resideo’s AlarmNet and Total Connect 2.0 interactive app services experienced a global outage on 3/13/22 starting at approximately 9 PM ET.

Some conspiracy theorists out there thought it was a ransomware attack. Well it turns out that you can now take a deep breath, as Resideo strongly denied those claims. It seems the reason for the outage is quite embarrassingly simple, it had to do with their environmental system.

Total Connect 2.0 has now been fully restored within about 12 hours or so of it initially going down. GeoArm has confirmed at approximately 2:30 PM ET (on 3/14/22) that both Apple iOS and Android devices are now able to successfully connect again. Resideo has confirmed that Total Connect 2.0 is restored as well.

For most GeoArm customers, you do not need to do anything at all. However, we have found upon restoral for some panels, such as the LYNX Touch WiFi that they are not successfully reconnecting. If applicable, in most cases all you have to do is reboot the panel. If this does not work than go back through the WiFi settings and rejoin your network.

Alarm.com Pro Series Cameras are now released!

We are excited to announce the brand new Alarm.com Pro Series bullet/turret and dome cameras are available on GeoArm. Help customers monitor their businesses any time, from anywhere with Alarm.com’s best-in-class PoE cameras.

The ProSeries security cameras are designed for indoor/outdoor use and a wide range of commercial applications via the Alarm.com video monitoring app.

Product Features:

  • Supports Business Activity Analytics
  • Onboard & SVR Recording with 24/7 footage playback and encrypted storage
  • HDR video for enhanced image clarity and detail (4MP and 1080p options)
  • Motorized varifocal lens options for greater install flexibility
  • Compliant with Section 889 of the NDAA

The Alarm.com Pro Series business security cameras come in 4 new models:

  1. Varifocal 4MP Bullet (ADC-VC728PF)
  2. Varifocal 4MP Turret (ADC-VC838PF)
  3. Fixed 2MP Dome (ADC-VC827P)
  4. Varifocal 2MP Dome (ADC-VC847PF)

GeoArm and Resideo Partner with CellBounce

GeoArm and Resideo Partner with CellBounce for AT&T 3G-to-LTE Customer Conversions.

GeoArm and Resideo have partnered with CellBounce to help address the AT&T 3G Sunset on 2/22/2022. The security industry is facing a major challenge: As cellular carriers begin to retire their 3G networks, existing AT&T 3G GSM Communicators will no longer be able to connect to a carrier network. CellBounce has developed technology, specifically designed to keep Resideo AlarmNet 3G GSM devices connected beyond the current 3G sunset of 2/22/22.

The CellBounce (model number: CB34UDRES01A) provides a seamless AT&T 3G GSM to LTE connection between an existing Resideo AT&T 3G GSM Communicator and AT&T LTE network. CellBounce is simple to activate and can be installed easily by the end-user by plugging it into an electrical outlet within 25 feet of their current communicator. CellBounce eliminates the need for a truck roll / technician to visit each site to upgrade or modify the existing device. When installed CellBounce establishes a conversion of the existing Resideo AT&T 3G GSM Communicator signals on the new LTE service. Service functionality of the AT&T network is maintained with the CellBounce unit.

Product Features:

  • Plug-and-play 3G to LTE conversion
  • Keep AT&T 3G devices connected past the sunset
  • Designed for quick and easy end-user installation
  • Easy provisioning via AlarmNet 360™
  • No truck roll needed
  • Doesn’t require technicians entering homes and business
  • AT&T only
  • US only
  • Compatible with Existing Communicators ; GSMV4G, IGSMV4G, Vista-21iP4G, 3GL/4GL, GSMVLP5-4G, LCP500-L, GSMX4G, GSMVLP4G

GeoArm Adds the Qolsys IQ Panel 4 Wireless Security System Kits

Releasing the all-new Qolsys IQ Panel 4 touchscreen alarm controller with built-in Alarm.com cellular LTE radio, Bluetooth, Front Camera, PowerG, Wi-Fi and Z-Wave Plus wireless receivers by Johnson Controls International (aka “Tyco”).

GeoArm, a pioneer in the DIY security market, has released the much anticipated Qolsys IQ Panel 4 wireless touchscreen alarm controller. This all-new control panel can be remotely controlled by the end user via the Alarm.com app, which integrates smart automation and video surveillance, for a highly customized small business and home security solution.

An elegant 7″ HD touchscreen is the focal point for the IQ Panel 4 that contains an upgraded 8-megapixel front loaded camera, with a 120° wide-angle lens, that makes use of Flex-Tilt to adjust the camera angle for peek in and alarm videos. “We are excited to be one of the first DIY alarm companies to offer the next generation of the IQ Panel in North America,” says Joe Rosenthal, President of GeoArm. Some other noteworthy IQ Panel 4 product features include; Bluetooth disarming, a built-in glass break detector, photo frame, live view/answer, and disarm photos/videos functionality. 

With an improved range on every wireless radio, the IQ Panel 4 incorporates not only a Z-Wave Plus 700-Series and PowerG encrypted receiver, but also comes with either a 319.5 MHz, 345 MHz or 433 MHz legacy receiver. By having backwards legacy frequency compatibility, the user is able to salvage and re-use existing 2GIG, DSC, Honeywell Home or GE Interlogix wireless alarm sensors. “DIYers can swap out their older panel, use existing wireless sensors, and seamlessly make the upgrade to the smarter IQ4 security platform in minutes,” says Rafael Alvarez, Technology Manager of GeoArm. Much like its predecessor the IQ Panel 2 Plus, which was launched in 2018, the IQ Panel 4 has evolved into a simple do-it-yourself installation that does not require a professional.

The IQ Panel 4 is much more than just security, it is a complete smart alarm system running the fastest 8-core Qualcomm IoT processor yet. The all-in-one panel comes equipped with a fully redundant dual-path Alarm.com communicator, that is designed to send signals over Wi-Fi and/or cellular AT&T/Telus/Verizon LTE radio networks. For remote monitoring of the home or business, the IQ Panel 4 blends with the Alarm.com interactive app to offer all of its award-winning services throughout the United States and Canada.

QuadSound speakers are built into every panel for the purpose of delivering the best in audio. Better yet, user’s can also connect the panel to the IQ Base table stand subwoofer to enhance the music streaming over Bluetooth experience. By focusing on adding the most cutting-edge IoT solutions available, Qolsys and its newly manufactured IQ Panel 4 differentiates itself as the premium smart security system in 2022 and beyond.

Honeywell Lyric Controller Panel Discontinuation Notice

The Lyric Controller wireless touchscreen panel will be officially discontinued on 12/31/21.

The Resideo “Honeywell Home” Lyric Controller touchscreen panel has been discontinued. The Lyric LCP500-L and LCP500-LC new sales as of December 31, 2021 or while supplies last.

At GeoArm, we have made a decision to stop sales immediately and have already began transitioning sales to the newer Resideo ProSeries platform which serves as the Lyric’s recommended replacement.

The warranty remains the same for Lyric panels installed between now and December 31, 2021, 180 days from the date of manufacture (determined by the product date code on the product), the customer can receive a product swap or at the customer request, credit. Additionally, product returned after 180 days from the date of manufacture fall under the repair policy for the individual product returned, warranted for 24 months (2 years) from the date of manufacture, as determined by the manufacture date code located on the product.

Please let us know, if you have any questions on the ProSeries platform, and its two offerings, the PROA7 and PROA7PLUS models that along with the SiX-Series or PROSiX-Series wireless encrypted sensor portfolios and LTE communicators.

GeoArm Expands With Resideo’s Innovative LTEM-P Alarm Communicator

Introducing the all new dual-path alarm communicator that supports either AT&T or Verizon Cellular LTE, Ethernet or optional Wi-Fi/Z-Wave automation control by Resideo Technologies, Inc.

GeoArm, a fast-growing, do-it-yourself brand in smart home and business security, announced today the release of the all-new Resideo LTEM-P dual-path alarm communicators. 

Together, GeoArm and Resideo (formerly “Honeywell Home”) are adding more alternative technologies for switching away from the traditional overpriced alarm company. With universal compatibility, the do-it-yourselfer can easily add the newly released LTEM-P communicator into most existing security systems. Whether a consumer has a DSC PowerSeries, Honeywell Home VISTA-Series, GE Interlogix NetworX NX-Series, or other burglary intrusion control panel that supports Contact ID, this brand new Resideo communicator is a great choice for low-cost, nationwide, central station alarm monitoring services provided by GeoArm.

“We are excited to offer the new Resideo product line of LTEM-P universal communicators into our brand’s portfolio of products and services that our customers have to choose from in advance of the cellular radio sunset dates set to take place in the first quarter of 2022,” said Steve Rosenthal, General Manager of GeoArm. With the impending sunset of the cellular 3G/4G AT&T network taking effect in the month of February 2022, and the cellular 3G/4G Verizon network slated to shutdown sometime later in 2022, it was important for users to find a low-priced, cellular 5G LTE radio that offered maximum network longevity.

With an LTE Cat M1 cellular alarm communicator built into the module for use over either the AT&T or Verizon 4G/5G network, this radio was constructed for the strongest signal penetration in the most challenging of installation environments. “Because the Resideo LTEM-P comes with its own plug-in power supply and doesn’t require power directly from the panel, it is easy to install in just minutes,” said Drew Davis, Operations Manager of GeoArm. The equipment was made by Resideo for a DIY-friendly installation and only requires a screwdriver in order to land just two wires on the takeover circuit board’s dialer, keybus or ECP connector.

Having an advanced modular design, the LTEM-P was engineered to be compatible with future control panels and cellular services that have still yet to come. For customers wanting Wi-Fi and/or Z-Wave automation control, they can add the PROWIFIZW communications module at any time. Resideo offers secure web-based services that enable users to remotely monitor and control the VISTA-Series hardwired security systems. These web services enable users to monitor and control the security system using their Android or iOS smartphone, receive email notifications of system events, and receive event confirmations using the Total Connect 2.0 interactive monitoring app.