Global Semiconductor Chip Shortage and Backlog of Shipping Containers is Disrupting the Security Industry

Backlog of shipping containers is directly impacting the security industry.

As many of you have probably experienced or heard about, there is currently a backlog of container ships in most US Ports; this backlog is causing a delay in the regular supply chain that leads security products to customers.

So you may ask yourself, how exactly has this happened? Well, there are a few reasons why supply chains have been stressed across a plethora of industries, thus resulting in product availability delays. Over the past two decades over 90% of the world’s global trade has been shipped by sea and with 70% via shipping containers. Simply stated, shipping products by sea has been the most cost effect means for sending goods abroad.

The United States has continued to increase the outsourcing of the production of goods to foreign countries, mostly for economic reasons which has resulted in a supreme reliance on importing goods, instead of producing them at home, in today’s global commerce. As well, US companies have also increasingly relied on JIT “just-in-time” inventory systems to order their goods at the last moment, rather than stocking the items on their shelfs, which has resulted in lower inventory levels.

Together with, during the past two decades the shipping business has not been too profitable, meaning little investment has been put into building new ships. To make matter worse here in the US, our railroad companies have also been cutting costs and reducing their headcounts which has created the perfect storm for the shipping logistics crisis that we find ourselves in today.

The global semiconductor shortage causing is affecting the availability of security related parts.


Many industries including the security industry are also experiencing a global semiconductor chip shortage too. The sudden lockdown from the coronavirus created a ripple effect, where suppliers were unable to meet the growing demands for the silicon microchips that power today’s security system electronics. The remote work from home environment along with cloud infrastructure amplified and prioritized the sales of gaming gadgets, phones and several other electronic devices. And, the remaining stock of chips left available was insufficient to catch up to the pent-up demand in a slew of industries, including the security industry.


The good news is that we anticipate both crises to come to an end soon. Shipping routes now have alternative locations, like Florida, which are offering to carry more of the load, and semiconductor manufacturer’s, like Qualcomm, have stated that they expect the chip manufacturing shortage to be resolved by the second quarter of 2022. So, if you are one of the many who are experiencing delays in receiving your parts order, you are not alone. Here at GeoArm, we are monitoring the two shipping crises described in this article on a day-to-day basis and keeping track of the out-of-stock items. So that when these parts do become available again for distribution, our customers will be first in line to receive them.

NextAlarm is Cancelling Monitoring Services via Ethernet/Internet Path

If you are currently a monitored NextAlarm customer with IP service and wish to continue alarm monitoring services we recommend going with the M2M wireless alarm communicator as an alternative as it will be hosted on either the AT&T, Verizon or T-Mobile LTE cellular towers.

The M2M alarm communicator itself is only around $70 and holds a no-term contract monthly alarm monitoring rate of $13/month. With the M2M wireless alarm communicator, GeoArm can apply this to just about any alarm system that has been used with NextAlarm.

Cellular alarm communicators are a much more reliable means of communicating alarm signals from your alarm system back to the central alarm monitoring station.

The reason why is if an intruder before breaking in cuts your power meter box or internet lines, your alarm system will still be able to transmit signals to the receivers unlike the internet “aka IP” communications.

The M2M wireless alarm communicator is amazing for anyone looking to have very inexpensive alarm monitoring services for both home and business security.

It has come to our attention from callers that after many years of providing alarm monitoring service via the internet, NextAlarm will be canceling this service.

The last day they will provide alarm signal delivery via the internet will be June 30, 2020. They also stated that if you have pre-paid for service that extends past June 30, 2020, NextAlarm must be notified by May 29, 2020, and they will arrange for a refund of any months after June 2020.

NextAlarm in their email to customers didn’t clearly state their intentions with current cellular-based customers, but have no fear because GeoArm is here.

If you have any questions feel free to contact us.

Alarm.com Announces it will still support GE Interlogix!

As you all know United Technologies announced that Interlogix after all these years is closing their doors at the end of 2019. Alarm.com a few days later sent us a confirmation email that they would still provide Alarm.com compatible communications devices for monitoring abilities. In addition, Alarm.com announced it will continue to support the product lines for dealer tech support.

This is big news for anyone who has an Interlogix such as a Concord, NX Series or Simon security system. This news confirms that the Interlogix systems life span has been extended at least up until LTE cellular modules are phased out. After LTE cellular communicators are phased out well down the line we are not sure what will happen from there or what communication modules will support the monitoring of Interlogix!

What we do know is that end-users that have Interlogix will still be able to enjoy Alarm.com monitoring services, remote app control with the Alarm.com interactive app, Z-Wave home automation control, Amazon Alexa / Google Home / Apple Siri voice control and Alarm.com compatible IP security camera abilities for quite some time.

Here is an example email that Alarm.com is sending to its dealer’s.

United Technologies recently announced that they are winding down their Interlogix security business in the U.S. and Canada, but they will continue to manufacture and sell through the end of the year.

Alarm.com will continue to support all Interlogix panels currently installed, as well as all new installations going forward. Our services will continue to work seamlessly on the lineup of Interlogix panels we support, now and into the future. Also, we will continue to manufacture Interlogix LTE upgrade modules.

Interlogix is Going out of Business :(

Interlogix, which is a division of UTC Climate, Controls & Security is shutting down its businesses in the USA and Canada by the end of 2019. Interlogix Manufactures popular systems such as Concord, NX Series & Simon series systems.

What does this mean exactly? This means that after 2019 is over Interlogix will no longer manufacture any products. Security products that have already been sold to distributors will remain for sale until the stocks are depleted.

Interlogix’s tech support will remain open as long as there are products that fall under Interlogix’s warranty guidelines. Interlogix stated that their warranty extends to about 3 years. If this holds true that would mean Interlogix tech support could remain open until the end of 2022. After that point, if there are any issues that a dealer can’t solve by themselves there will be no one to turn to for support.

If anyone ever needs assistance with Interlogix security systems moving forward please make sure to contact us at 877-443-6276. We pride ourselves on being one of the top providers of tech support and monitoring services for these systems.

Below is an example of the letter Interlogix is providing to its Distributors.

Dear Valued Interlogix Customer:

Following a thorough review of our security portfolio, we have decided to wind down the Interlogix U.S. and Canada businesses in order to focus on growth opportunities in our other fire and security businesses.

While we may be winding down Interlogix, we are committed to ensuring that our dealers have the products necessary to support their business during this transition.

Interlogix expects to manufacture and sell products through the end of 2019. We will continue to provide customer service in the areas of technical support, product fulfillment, and warranty obligations as prescribed in our warranty policies. Our dealers will be able to purchase, install, register, and service our products with the complete confidence that we will stand behind you through 2020 and beyond.

We are working closely with our distributors to ensure that you have the product necessary for your customers during this transition period. Given our significant installed base, we anticipate increased demand at this time and will build and fulfill orders in the order in which they are received.

We value the relationship we have built with you over the years and will continue to communicate with you regularly throughout the wind-down process.

Interlogix it was a pleasure working with all of the products you acquired, maintained and developed over the years such as the Concord, NX Series and Simon security systems.